End-To-End Support

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Accommodation Support

Assistance securing short- or long-term housing
Help understanding rental agreements, bond lodgement, and tenant rights

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Relocation & Arrival Support

Airport pickup and welcome orientation
Local SIM card and transport card setup (e.g., Opal,)
Guidance on opening a bank account and setting up Medicare

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Adaptation & Local Integration

Campus tours and city orientation
Cultural workshops
Emotional adjustment check-ins

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Academic Transition Support

Help understanding study schedules and timetables
Referrals to academic support services (tutoring, English language help)
Explaining grading systems, assessment types, and plagiarism policies

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Career & Skills Preparation

Resume/CV and cover letter review
Referrals to part-time job resources or fair work advice
Soft-skills development (interviews, communication)

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Health & Wellbeing

Mental health resources and wellness tips
Support in finding nearby GPs or clinics for common needs

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Ongoing Communication & Help Desk

Regular check-ins
Ongoing consultation via Zoom or in-person if issues arise

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Multilingual Support

Our team can speak to you in Cantonese, Mandarin, Tagalog, Nepali, and more.

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