1. Information We Collect
We may collect personal information that you provide to us, including:
- Identity details: name, date of birth, nationality, gender, passport/visa details.
- Contact information: email address, phone number, mailing address.
- Educational and professional background: academic qualifications, work
- experience, language proficiency.
- Financial information: relevant to tuition, visa applications, or accommodation
- services.
- Technical and website usage information: IP address, browser type, device
- information, cookies, and activity on our website.
We may also collect information indirectly through third-party services or analytics tools.
2. How We Use Your Information
We use personal information for purposes including:
- Providing education, visa, and relocation services.
- Assisting with applications, enrolments, and student placement.
- Communicating with you regarding your inquiries, applications, or services.
- Improving our services, website, and overall student experience.
- Complying with legal or regulatory obligations.
- Marketing and promotional communications, only if you have consented.
3. Sharing Your Information
We may share personal information with:
- Education institutions, training providers, and partner organizations.
- Service providers such as accommodation, transport, or technology providers.
- Government authorities, where legally required.
- Professional advisors and legal representatives.
We do not sell or trade your personal information to third parties for unrelated purposes.
4. International Transfers
As part of our services, your personal information may be transferred and stored outside your
country of residence. We ensure reasonable steps are taken to protect your data in accordance
with applicable privacy laws.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect
personal information from unauthorized access, disclosure, alteration, or misuse. No system
is completely secure, and we cannot guarantee absolute security.
6. Retention
We retain personal information only as long as necessary to provide our services, comply
with legal requirements, and maintain business records. Once no longer required, data is
securely deleted or anonymized.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and analyze
user activity. You can manage or disable cookies through your browser settings, though some
features may not function properly if cookies are blocked.
8. Your Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you.
- Request corrections to your personal information.
- Withdraw consent to certain types of processing.
- Submit complaints about our handling of your personal information.
To exercise these rights, please contact us using the details below.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or wish to access or
correct your personal information, please contact us at: support@ievagency.com